Your privacy matters

Privacy Policy for HER Agency

Effective Date: 6.1.2024

HER Agency ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (the "Site"). By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following personal information when you interact with our Site:

• Name
• Email address
• Phone number
• IP address
• Payment information (processed securely)

Additionally, we use cookies to collect data for analytics, marketing, and customer support purposes. For more details, see the Cookies section below.

2. How We Use Your Information

We use the information we collect to:

• Process purchases, including digital downloads.
• Provide customer support and respond to inquiries.
• Send marketing materials, updates, and promotions (with your consent).
• Improve our website and customer experience through analytics.

3. Cookies

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies for:

• Analytics: Understanding website usage to improve our services.
• Marketing: Delivering targeted advertisements and promotional materials.
• Customer Support: Ensuring smooth operation of the Site.

You can manage or disable cookies through your browser settings. Please note that some features of the Site may not function properly without cookies.

4. Data Sharing

We do not share, sell, or rent your personal information to third parties. Your data is used solely for the purposes outlined in this Privacy Policy.

5. Security Measures

We implement industry-standard measures to protect your information, including:

• Encryption of sensitive data.
• Secure payment processing. While we strive to safeguard your data, no system is entirely foolproof, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights concerning your personal information:

• Access: Request a copy of the information we have collected about you.
• Correction: Request updates or corrections to your information.
• Opt-Out: Unsubscribe from marketing emails by following the link in the email or contacting us.

To exercise these rights, email us at privacy@heragency.com.

7. Data Retention

We retain personal information for 12 months from the date of submission. After this period, your data will be securely deleted.

8. Account Creation

You may create an account on our Site to streamline purchases and manage your preferences. Account data is protected per this Privacy Policy.

9. Policy Updates

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or a prominent notice on the Site.

10. Contact Us

For questions, concerns, or requests related to your personal information, please contact us at: Email: privacy@heragency.com